DMCA Policy

xhealthnetwork respects copyright. We act on notices of alleged infringement under India's Copyright Act, 1957 and the Information Technology (Intermediary Guidelines) Rules, and we also operate the US Digital Millennium Copyright Act notice-and-takedown process.

Why we use the DMCA process from India. Most of our readers and most rights-holders in our field are American and know this process. DMCA agent registration is open to service providers outside the United States, and we have taken it. It gives you a route you recognise and gives us a safe harbour that works where our audience is.

D1. Designated agent

Designated agent. Our designated-agent registration with the United States Copyright Office is in progress. Until it is complete, send notices to [email protected] or by post to Caresoft Systems Private Limited, 311, Mahesh Industrial Estate, Silver Park, Mira Road (East), Thane, Maharashtra 401107, India. We act on valid notices in the same way.

D2. Sending us a takedown notice

If you own a copyright (or are authorized to act for the owner) and believe material on xhealthnetwork infringes it, send a written notice to [email protected] containing all of the following, as 17 U.S.C. §512(c)(3) requires:

Your physical or electronic signature.
Identification of the copyrighted work you say has been infringed — or a representative list, if several.
Identification of the material you say is infringing, with enough detail for us to find it — the full URL is best.
Your contact details — name, address, telephone and email.
A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent or the law.
A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner.

An incomplete notice may not be actionable. We will tell you what is missing rather than ignoring it, but the clock does not start until the notice is complete.

D3. What we do with it

Step	Timing
Acknowledge receipt	2 business days
Review and, where the notice is valid, remove or disable access	Expeditiously — ordinarily within 5 business days
Notify the person who posted the material, with a copy of the notice	At the time of removal
Restore material following a valid counter-notice	10 to 14 business days after we forward it, unless the complainant files suit

Where the material is our own journalism, we review it editorially as well — a takedown notice does not automatically remove reporting, and we will say so if we believe the use is lawful (D6).

D4. Counter-notice

If your material was removed and you believe that was a mistake or a misidentification, send a counter-notice to [email protected] containing:

Your physical or electronic signature.
Identification of the material removed and where it appeared before removal.
A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
Your name, address and telephone number.
A statement that you consent to the jurisdiction of the Federal District Court for the district where you live, or — if you are outside the United States — any judicial district in which we may be found, and that you will accept service of process from the complainant.

We forward valid counter-notices to the complainant. If they do not file a court action within 10 business days, we may restore the material within 10 to 14 business days of receiving your counter-notice.

D5. Repeat infringers

We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. We keep a record of notices received and action taken. A vendor or job poster whose listings are repeatedly the subject of valid notices will be removed.

D6. Misuse of this process

Do not use a copyright notice to remove journalism you dislike.

Under 17 U.S.C. §512(f), knowingly materially misrepresenting that material is infringing makes you liable for damages, including our costs and legal fees.

Copyright protects expression, not facts, not ideas, and not your reputation. Quoting from a document, reporting what a filing says, or using a short excerpt in commentary is routinely fair use.
We scrutinise notices aimed at critical coverage, and we do not remove reporting simply because a notice arrives. Where we believe a use is lawful, we will say so and decline.
If your concern is accuracy rather than copyright, the Corrections Policy is the right route and is much faster — [email protected].
If your concern is defamation, say so plainly and send it to [email protected]. We take it seriously; we just need it labelled correctly.
We may publish takedown notices we receive, with personal contact details redacted, or submit them to the Lumen database.

D7. Images, logos and third-party material

Vendor logos and product images in directory listings are supplied by vendors, who warrant they hold the rights (Terms §11).
Where we use an image under licence, the licence terms govern. Where we use one under fair use for commentary or reporting, we are prepared to explain why.
If your image appears and you believe it should not, write to [email protected] — in most cases we will simply replace it, without anyone needing to invoke anything.

D8. Our own content

If you believe someone is infringing xhealthnetwork's copyright — republishing our articles, reproducing our rankings or reports, or ingesting our content to train an AI model — tell us at [email protected]. We pursue it.

D9. Contact

Copyright and DMCA: [email protected]
Corrections: [email protected]
Legal: [email protected]
Grievance Officer (Information Technology Act, 2000): Rajeev Pillai, [email protected] — 24 hours to acknowledge, 15 days to resolve

Caresoft Systems Private Limited, 311, Mahesh Industrial Estate, Silver Park, Mira Road (East), Thane, Maharashtra 401107, India · CIN U72900MH2022PTC387875